True Weight


Tell us what you think

If you are having problems using True Weight please check the known issues section below and the built in instructions for information. If you still need assistance please drop us an email at the address below.

Also if you’d just like to share your thoughts on True Weight, good or bad, we’d love to hear from you.

Emails are usually replied to within 24 hours.

Our time-zone is GMT.

Known issues: 20th April 2013

Version 2.2: An error with date processing means that users in timezones east of GMT cannot enter todays weight and imported data will be shifted backwards by one day.

Please Upgrade to Version 2.3.

Transferring data to a new device:

  1. 1)Select 'Email Export' on your old device to email yourself a backup of your data.

  2. 2)Open the email on your new device and tap the 'Import Data' link or select the attached CSV file to import the data.